07.07 · OPERATOR PROCUREMENT GROUP

Contact Centre Terminals for Telecom Operators

This procurement group covers 7 contact centre terminals product types for telecom-operator volume sourcing, white-label, co-branded and OEM/ODM programmes.

Procurement product list

  • 01Agent phone
  • 02USB call-agent headset
  • 03Softphone terminal
  • 04Recording terminal
  • 05Quality-monitoring terminal
  • 06Remote agent kit
  • 07Customer-service workstation